Our eSIMs are sold with data bundles only. This means that no phone number is supplied with the eSIM. Voice and SMS cannot be used with the eSIM as no phone number is assigned to them.
Using data services for voice and text
However, you can use mobile data to make your calls and send texts from apps such as FaceTime and WhatsApp.
To continue to use your number over data services you must bind your existing number to a data based telephony service such as WhatsApp. You will avoid any roaming charges for voice and SMS whilst using the data on your eSIM.
Using eSIM + plastic SIM
If you use an eSIM alongside a traditional plastic SIM it allows for the use of data roaming services through the eSIM and to be able to continue to use your current SIM card providers services. Your plastic SIM, or your primary SIM, will be able to do roaming for voice and SMS. It will however be subject to your carriers rates and fees for roaming.