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AloOui BG
AloOui eSIM Support

FAQ & Troubleshooting

Frequently Asked Questions
Are eSIMs better for the environment?
Can I send SMS or make phone calls using my eSIM?
Can I use WhatsApp, Facebook, Instagram and Tik Tok with an eSIM?
Getting the most from mobile data
How many eSIMs can I store in my phone?See all 19 articles
Troubleshooting
Can’t connect my eSIM on Android
Can't connect my eSIM on iOS/iPhone
Error: “This code is no longer valid”
Help with PDP Authentication Failure
How can I tell if my eSIM is installed?See all 13 articles
Managing eSIM's
Can I have data bundles for multiple regions?
Can I Install one eSIM on several devices?
Can I keep using the same eSIM?
Can I still use my home SIM card with my eSIM?
Can I use my eSIM for a personal hotspot or tethering?See all 15 articles