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Can't connect my eSIM on iOS/iPhone
18 days ago Updated
If you are having trouble connecting your eSIM on an iOS or iPhone device there are some steps you can take to troubleshoot the issue.
- Ensure that Data Roaming is enabled for your eSIM.
- Ensure that your device is configured to use your eSIM for Mobile Data.
- Establish a new connection by turning airplane mode on and off or by restarting the device.
- Manually select onto a supported network.
If you have followed these steps and are still struggling for a connection, please contact our support team.
Related to Troubleshooting
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